What is www.YallaBasket.com?

Why should I order from Yalla Basket?

Does Yalla Basket offer free shipping?

What is your minimum order limit?

How does product subscription work?

How is your customer service?

Is there any coupon code option?


Do you have an app?

Orders & Delivery

How do I place an order?

Can I order through an App?

Can I choose the delivery time?

How do I request a product which is not on the Website/App?

Can I order a single item?

Does Yalla Basket Offer Same Day Delivery?

Does Yalla Basket Deliver on Weekends?

How can I order from a different address?

How to know if my order is confirmed?

How to check the status of my orders?


What are your delivery hours?

Do you Deliver outside Dubai?

Can my friend/family receive my order on my behalf?

How do you deliver?


How do I view what's in my shopping cart?

How do I add items to my cart?


How do I pay for my orders? Should I pre-pay my order?

Do you accept cash on Delivery? Do you accept Debit/Credit Cards?

Do you accept Cryptocurrency?

Will I receive a receipt for the items bought? If yes, where?

Cancellation, Returns & Refunds:

What is the refund or exchange policy for Yalla Basket Delivery?

Does Yalla Basket Offer Any Return Policy?

How can I re-order a previous order?

I Ordered/Received the wrong item by mistake. What should I do now?

I cannot receive my delivery due to no one at home to accept it. What should I do?

I did not receive the order confirmation email?

I did not receive my order despite the tracking number indicating a delivery.


How do I contact Yalla Basket?

How do I contact for business enquiries?